clipper card pending passes

Oct 21, 2023

Can I get a refund for lost or stolen passes? If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. I was charged the wrong fare. Dear Abby: Am I overreacting to my European daughter-in-law's behavior? 6. If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. Monthly passes are available for purchase from the16thof the previous month through the15thof the pass month. Why is my Clipper card blocked? For questions about Clipper BayPass policy and program management, please contact: William Bacon, MTC Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. All Access Digital offer for just 99 cents! Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. Online, I can only see our last three months of transactions, and Im sure all $100 didnt go into two cable car rides and one bus trip. Learn more about using Clipper on your phone. This is separate from confirmation of payment. Help inform how MTC engages Bay Area residents to create a shared vision for the future. Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. And at KRON Channel 4, Stanley Roberts (a.k.a. vta.org/covid-19- VTA recommends, but no longer requires, masks on board. Clipper cards can be reloaded online, at self-service machines in stations and at terminals, and in person at transit agency ticket offices and Clipper Customer Service Centers. Cash value and transit passes are not interchangeable. You can load up to $300 on a Clipper card. We are unable to display alerts at this time. Children under the age of 4 always ride the BART for free. : Roadshow, Hands-free law means exactly what it says: Roadshow, Parents can be best (and toughest) teachers for new teen drivers: Roadshow, Why electric vehicles are better than hybrids at fighting climate change: Roadshow. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. If you just want to take the bus, I believe that is free. For example, if you have an AC Transit 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. Per VTA Board Approved Fare Policy: Convention Passes are available only to Conventions/Hotels and not valid on Highway 17 Express. You can use Clipper cards on all Bay Area transit agencies. Otherwise, you will be logged out automatically. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Passengers with a valid Paratransit ID Cardreceive free rides on VTA Local, Express bus service and Light Rail. Key Clipper information translated to Spanish. So if your primary funding source is declined, your order will be charged to your backup card. Clipper also offers a monthly M or A Pass that includes cable car rides along with other transportation. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. 375 Beale Street, Suite 800 Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. Once your order is stored on Clipper readers and fare gates, you can tag your card to them to pick up the value. It depends on how you buy your pass. A: You made me laugh, thanks! Clipper WebClipper cards are dispensed one card per transaction. Select "Transit card" and "Add Clipper card". Monthly - Adult (ages 19-64) | SFMTA How does Auto-Reload work with monthly passes? If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. They arenot31-day passes. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. The Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. If you still want to proceed, purchase a new Clipper card. This popular program allows teachers, grades K - 12, within Santa Clara County the opportunity to take their students on field trips traveling by VTA buses and light rail for free. Clipper is the all-in-one transit card for the Bay Area. How do I set up and use a Clipper card on my phone? New Clipper card app available for I added cash value to my clipper card online nine days ago, and, according to the Clipper website, I need to "pick up" the value. Skip the side navigation menu and go to the main content. If your card just doesnt work, call Clipper to check your cards status and request a replacement. Information can be found by visiting the Santa Clara County Superior Court's website. Get Morning Report and other email newsletters. A couple of things have to happen before you can use the value. Yes. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. Muni+BART within San Francisco "A" Pass: Provides unlimited rides on all Muni service, including cable cars, and travel between BART stations (within San Francisco only). (opens in new window) You can also find answers to commonly-asked questions about the RTC Clipper card in our RTC Card & Accessibility topic. All rights reserved. *2 Hours of FREE Transfers when you purchase a single-ride fare using Clipper. MTC is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Key Clipper information translated to Spanish. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. Phone. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. WebClipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. Select "Transit card" and "Add Clipper card". For Conventions/Hotels only, the Convention Pass is just the ticket for savings and unlimited rides on VTALight Rail andbusduring any convention, seminar, meeting and other large gatherings. This second phase of the pilot program will offer the pass, for purchase, to organizations which are interested in offering their employees an unlimited Bay Area transit pass. You will still need to use your plastic Clipper card for this. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. Youth, seniors and riders with disabilities can receive reduced fares and access to discounted passes. In London you don't even need a pass - you just use your NFID enabled debit/credit card, or Apple Pay. Once you convert your plastic card to the Clipper on Your Phone app, you will no longer be able to use your SmartPass or your plastic Clipper card for transit. SamTrans Mobile App It works like any other Clipper card. Accepted by all of the Bay Areas 20+ different transit agencies, your Clipper card holds cash value, transit passes or a combination. Clipper now offers a program to provide discounts to low-income adults. The most you can load online at any one time is $255. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. This subreddit was created for people to be able to ask questions about the San Francisco Bay Area to residents. Yours is the first email Ive gotten on this issue. Several hours ago, Muni Diaries heard from the folks at Muni that anyone with a monthly pass isn't required to tag their card. Just load it with any combination of cash value and discounted passes. Clipper card pending passes cash value : r/AskSF - Reddit Failure to comply with VTA's fare policy is in violation of California Penal Code 640. Select "Transit card" and "Add Clipper card". See the, You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the plus + icon. I'm visiting the Bay Area. Youth (18 years and younger Reddit and its partners use cookies and similar technologies to provide you with a better experience. Dear Abby: I have a great life, so why have I fallen into this shameful behavior? Log in to your Clipper account to add backup payment. Clipper 2020, Metropolitan Transportation Commission. an accepted form of identification for a Youth or Senior Clipper card. If a Clipper card is not used for six months, it can be deactivated. It currently shows I have the amount in the to Buy BART Tickets Clipper FAQ says it takes 5 business days to process and you can "pick up" the added value on any bus or LRV. Help | Clipper Where can I buy or load value on a Clipper card? To add a card to your Android phone, open Google Pay and click the + sign. VTA light rail operates on a proof-of-payment system. How can I manage the account on their behalf? On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. Scan your Clipper Card at the fare gate to pay your fare. If you already have a card, you can choose to set up Auto-Reload when you load value online. How can I track my Clipper expenses? If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Learn how to apply. Add Clipper to your phone before you take-off! Can I have more than one card in my Clipper account? Scan this QR code to download the app now. After your second tag, the card reader will display a message that your initial tag was refunded. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. See the, To add a card to your Android phone, open Google Pay and click the + sign. Just load your Clipper card with cash, tag it upon boarding, and once youve paid the equivalent of a Day Pass, any further local ridesthat day will be free. WebTo add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. Just load your For all other cards on your phone without HVD, value will be available immediately.