Our server was extremely attentive and we didnt have to wait long for drinks or food. The only complaint I have is with the all day Sunday pool party. From check-in with Shirley at the front desk to our final minute, we were more than impressed. No one was happy with the experience at this hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Perfect! Difficult/Significant Physical Activity: A large amount of walking and or climbing is required, often over unpaved and uneven terrain. The food was decent. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Margaritaville Beach Resort - Nassau: This beachfront resort in the Bahamas offers a range of activities, from water sports to relaxation at the St. Somewhere Spa. The Good: Location and proximity to stores, dining, airport. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel offers takeout which you can order by calling the restaurant at (787) 791-1000. Condado Vanderbilt Hotel, San Juan. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. We did the $450 cabana for 4 people. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . I have been to this property on 3 separate occasions over the span of 15 years and unfortunately it has gotten progressively worse each time. View all properties on our map and list page. Iconic hotel located on award-winning Isla Verde Beach, Four pristine pools with cabanas to enjoy, Newly renovated guest rooms, suites and villas. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. 0000011721 00000 n Between Friday, April 14, 2023 and Saturday, December 30, 2023. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. There's definitely something for everyone, so if you're looking for a place to travel with your friends or family, this is it. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. Its quite the scam. Accommodation: Fairmont El San Juan Hotel. Pro's: - 10 minute ride from the airport, no need to rent a car. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. The day beds themselves are very comfortable and come with an umbrella. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Extremely disappointed for a considered not all inclusive 5 star hotel:(. We called it an early day and stayed in our room at 3pm on Saturday. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Should your destination still require you to present a 15% off Best Available Rate and El San Juan Breakfast for two per day. Got beach chairs as we needed (included in price) Cons: rooms. As a US territory, no passports or foreign currency are needed. I wouldn't know however, if it still does. more. While these day excursions are larger in size, our focus on quality remains extremely high. Sal R. Families - 4/21/2023 Confirmed reviews ALL. Appetizers were not great. Guests must be able to get in and out of transportation. It was hard to get towels and if you dont save a lounge chair fairly early(before 9) with an umbrella you will burn. A manager finally came and was able to switch me to a room with a double queen. Take your vacation beyond limits with up to 20% off your stay, SPA IN THE WILD: Luxury Spa & Wellness Experience. The most expensive day is usually Tuesday. . We will give you an estimate of the conversion into your currency, but this is not binding. Juan our server was very attentive. My friend and I went to the lobbys bar during a Sunday afternoon. Going to the condado area of (ta && ta.queueForLoad ? Extremely disappointed for a considered not all inclusive 5 star hotel:(. Stay away!!!! I was in the main tower on the 9th floor and my view was of a dirty roof with exposed pipes (see pics). 5. The food was decent. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had the best time using the day beds ! nearby areas, or we can arrange for an in-house doctor to complete your test at Thats the real reason we chose this place. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. That traveled with us. Taxes and fees that are shown are estimates only. I was pleasantly surprised since this was Easter Sunday and they were busy. Our room was good - unfortunately did not get upgrade we wanted . Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Fairmont El San Juan Hotel Pools, Beach & Cabanas Cabanas can be cancelled by 10:00am AST the day before your reservation date. When booking I was torn between El San Juan and the brand new Royal Sonesta next door which we visited and will be sure to stay at next time instead. Private Shore Excursions allow you to travel with your party alone. I will share your comments with our team. Fairmont El San Juan Hotel, San Juan - Updated 2023 Prices - Booking.com 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. Property Features. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. Take the Marginal until exit to Piones, Isla Verde. I cant serve you. Apr 24, 2023. Restaurants in Puerto Rico | 2,668 restaurants available on OpenTable Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors. requirement to provide proof of a negative COVID-19 test to return to the Thank you for your patience. Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. Thank you again for sharing your experience. Large loungers. - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. View all properties on our map and list page. Brunch & Bottomless Mimosas Apr 18, 2023. Food was good, got there for 10 when reservations start, service started around 12 not 11 as stated and it is definitely not an adults only pool several families with babies and children were in and out of the pool with blow up floats and on the blue free day beds. The very first day when we arrived at our room there was no water bottles in the room as normally we have them in the USA in every single hotel so I called customer service and I requested water for the room. One worker in particular at the beach was amazing. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Live entertainment Thursdays to Sundays, bottle service and crafted cocktails. The percentage off is calculated based on the room rate at time of reservation and varies by property and stay duration. The resort features It was that great. 0000057367 00000 n Situated on two miles of the pristine Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 suites, and poolside and oceanfront villas. Reservations must be made via participating Accor websites. Reviewed Stay on Route 22 to city center. Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. Our server Michael was great. It was nice to have the jet skis and parasailing near by. We offer full private buy-out options for our Cabanas or Restaurant dining! My husband, kids (11, 7) and I loved the two day stay making good use of the free kids activities, pools, beach service (complimentary) and outlets for eating. 0000011360 00000 n Fairmont El San Juan Hotel, San Juan: $294 Room Prices & Reviews Enjoy a luxury stay at Fairmont El San Juan Hotel: located on Isla Verde Beach, this hotel offers authentic Puerto Rican hospitality and entertainment. Ask the pool team for pricing and availability before booking if you have the chance . At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. I am so happy that I listen to by friend back in Boston,came here for a 45 wedding anniversary. Our waitress was so attentive and kind, the location is perfect whether you want a pool day or beach day. 0000012008 00000 n Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. The service lack very much I asked for a wine opener and 2 glasses and it took them over and hour and when I called the girl I believe her name is kenda said that there are other priorities and that they are short staff . The service was great and definitely made the day even better. Should have a set fee because is a day pass to the hotel. Fairmont El San Juan Hotel - Expedia Special menu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. 3.0. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. this was pretty much exactly what we needed to make a day at the beach possible. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. more, You seem to have JavaScript disabled. The only reason I didn't score it higher was the small little (but important) details. Servers were busy but did great. guests feel immersed in island culture. EL SAN JUAN BEACH CLUB - Fairmont El San Juan Hotel - OpenTable We loved the experience, definitely a must do! We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel. We went with my mom, sister and our kids. Call Fairmont Hotels and Resort: 8 08 10 17 137. 2023-04-23. Poised perfectly within close proximity to the airport, as well as the iconic city and shore San Juan is known for, Fairmont El San Juan Hotel has become a favorite hub for special events. We highly recommend that you BYO adult beverages to enjoy at your room, or walk to the 24 Market Place two blocks away and purchase. We could walk right on the beach (my kids were having too much fun in the pool so didnt get a chance to go) and also had a great view of one of the pools so I could still watch my kids if I wanted to take a quick break. Enjoy a variety of local gourmet coffees and grab-and-go farefrom delicious baked breads and fresh fruit, to sandwiches and salads. Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. Tripadvisor performs checks on reviews. Certain parts of our site wont work well without it. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. I will share your comments with our team. $150. Fairmont El San Juan Hotel - Tripadvisor You could see the beach and very accessible to the beach as well.
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