I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. @ComcastJodie I do not have a chat option. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. 0000013245 00000 n Call Before You Dig Contact Information - Xfinity Support Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Greater Nashville Area, TN. . Please include your first and last name, along with your new address, and we will continue helping from there. I told them get me connected then we'll wory about pricing at this point. 123.5 mi Comcast Service Center. You can visit the, If you have questions, were here for you 24/7 at. We actively create and expand opportunities for diverse-owned businesses in our supply chain. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Each time the tech arrives to find no work has been done. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. 0000010977 00000 n They ran a cable above ground for 400 ft. My service is terrible. Sorry about that. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. 0000202451 00000 n My service was installed in January 2021 which was 4 months ago. 0000004087 00000 n 0000007636 00000 n We can send a text the day before network improvements begin in your area and again when your service is restored. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Got an expedited ticket. 198 41 We can't cut our grass without moving the cable. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Please allow us the opportunity to help and we will see what we can do. Sounds just like what I'm dealing with. Today's top 301 Comcast Construction jobs in United States. 0000008766 00000 n To do so, click on the chat icon located at the top right of this forums page. How do you get service?!. It's a new townhome that is finished and I am moving in tomorrow. New Construction Service : r/Comcast_Xfinity - Reddit Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. xref I'll try and get a number and post it if they give me one. 0000000016 00000 n startxref So far, I've been able to track down the number for the AT&T engineering department. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. Comcast Reports 1st Quarter 2023 Results - Yahoo Finance Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. Contact Comcast WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Utility pole removal | Xfinity Community Forum New Comcast Construction jobs added daily. I cannot tell you how many times we have called customer service to no avail. I've got a project up in Michigan that requires a few utility poles that need to be relocated. "We delivered strong first quarter results as our . We will need to gather some personal information. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Reddit - Dive into anything You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. I am developing an office park in Tallahassee, FL. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. An underground cable line normally brings Xfinity services to your home. The cable runs across my neighbors property. We can help with both the service issues and the exposed cable. We'll be there to help. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. It's an absolute joke how terrible Comast service is. Need to contact the comcast construction team, please help! I want to look further into this and get you some answers, we thank you for your interest in our services! We'll be there to help. My service was installed in January 2021 which was 4 months ago. Ive never seen a company treat PAYING CUSTOMERS like this. Sorry about that. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. Charles Key - Director Of Construction - Comcast | LinkedIn I do not know what to do. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. In most cases, these lines are installed when your home's being built. 0000203341 00000 n For more information, please see our When work in your area begins, both Comcast Business and Xfinity services will be interrupted. I hope you are having an amazing day! Why do I have to start a new chat, why can't you help me? 0000004257 00000 n Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. He has quit taking my calls. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Your services will be interrupted during these updates. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. My husband runs a small business and we're really losing out. I've had the same issue for nearly a month now. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. I told them get me connected then we'll wory about pricing at this point. Please help. I have been trying to get service for over a month now. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? Construction projects near Marysville to mess with traffic until 2025 I would really appreciate any input. We understand the process can be confusing, but we're here to help. Is there a way to contact Comcast construction Division directly? Comcast: someone below provded me with this number.. 1-800-XFINITY. I've contacted Comcast 3 weeks ago to get this started with ZERO help. I've done that way of contacting you and it's gone nowhere. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. We had our electrician install conduits between the poles. Download construction standards to get started. Dec 2020 - Sep 202110 months.
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