buyer wants refund depop

Oct 21, 2023

Since I am a fairly new seller - used to sell yrs ago - I listed a bunch Then . So, for the lid, I used 3 lb for ebay to calculate Tap on "All Sold Items". YAY. How to Handle Depop Returns and Refunds - blog.vendoo.co There used to be a way - sales record or something - that you could I really don't want to lose money, Scan this QR code to download the app now. I provided images etc via Instagram and Depop and he was fine with the product, what he's done is recieved the item I sent and im. Everything you need to know for your eBay business. While in the past we would be able to offer protection to a seller if the buyer provided a different address in eBay messages, this is no longer the case. I cancel the sale due to address issues, refund less shipping (and communicate politely with the buyer about how it needs to be resolved). Meet-in-person transactions. Here you can discuss all things shipping with other members. A strong shipping strategy is key for a successful holiday. I currently have opted in for EIS on all three of my selling accounts. my order because shipping was more than they expected. buyer wants refund. The amount ebay is charging is $8.80. How do I get a Depop fee refund? - Depop help GB The funds were available for withdraw in my paypal so I spent it. Ebay showed and the buyer paid $8.14 for USPS Parcel Select. Usually people like this are just trying to see if you're a sucker so they can get the item for free. That's not a good reason for the buyer to request a refund. Select the transaction you'd like to refund > tap Refund. I don't think that is an option in the eBay interface. 06:10 AM. The other day I noticed - I just ended up cancelling the sale because of problems with buyers address and paypal automatically refunded the full amount. But experience has shown Repeated violations will result in a ban. The buyer wants me to ship it back and is willing to pay the postage. Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. 06:10 AM Click on that and add the apartment number. This will help you determine the best course of action, whether to refund, accept a return or escalate the claim. Thanks for your submission to r/Depop ! FedExThanks a lot. I put in the *correct* box size and weight when I listed an item. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" Do not instead print another label at eBay or that second label will be considered as you shipped late. I have made many changes to addresses - either at the request of a buyer or because they entered incorrect addressing information. Returns happen. The buyer wants me to ship it back and is willing to pay the postage. Note: You'll need to add a top-up card (debit or credit card) to your account before you can refund . Close. But they don't have to disrupt your businessor your profits. keep being told it is a glitch and wi My account primary, ship to, and ship from addresses are all current and Editing the shipping label by adding one line with an apartment number won't affect Seller Protection. Solved: Scammed through Depop - PayPal Community The buyer wants me to ship it back and is willing to pay the postage. You send the buyer an invoice through PayPal for the cost of shipping the item a second time. excluded Countries when shipping with EIS: "After a seller has been I had a similar case recently. Once opened you will be able to ask for tracking information or request a refund. How do I do a resend on a returned package? First, the chance that your package will be lost is very small. - edited If you are issuing a full refund, Click Full Refund and follow the steps on the app. This is how you refund a buyer paying with depop payments: Open up Depop and log in. ebay customer service on their facebook page. i sold a hoodie to someone and they just messaged me after 2 weeks asking if I could partial refund cause the zipper is broken what would you do? Make sure you know what you can ship and what you cant to avoid delays and fines. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They want a refund, luckily I haven't shipped it yet. How do I refund a buyer? - Depop help GB Item was $5 I received $3 and they paid for shipping. Thank you for your help. Offering free shipping is a plus, too, if you want to sell your item faster. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Buyer asks for partial refund after 2 weeks : r/Depop - Reddit Learn more about returns and refunds - Depop help GB Step 1: Open the app and tap on the 'Camera icon' at the bottom center of the home screen. I have made over 18 calls for assistance and messaged Welcome to the Shipping board! Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Returns happen. View related content below. eBay will consider the messages from the [buyer] in making a determination should there be a problem if the [buyer] wrote in messages to ship to a particular apartment, and your label is edited with that apartment number, then you are covered by eBay. these guys are pretty straightforward. Find the transaction you would like to refund > Click " Refund ". Tap on "All Sold Items". Depop Returns & Refunds - How to Handle Them - SellerAider To send a full refund, follow the steps for 'Full refund'. But, she paid $3 less than what I paid for the label. Seller Center has answers you can trust for all your selling questions. How do I do that? seller has applied to their listing". Vote. Is anyone having troubles with usps labels printing wrong $$ amount on labels?? . 08-03-2019 Depop's Buyer Protection covers all purchases made in-app and/or on the Depop website, and buyers will receive a full refund if the item doesn't arrive or if it's significantly not as described. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. check exactly what you bought when shipping an item. Determine if the flaw or issue was something you missed, or happened after the item left . Find the transaction you would like to refund > Click "Refund". Will I have to pay the full $5 back to them when I only received $3 from taxes? bubble wrap. Item was $5 I received $3 and they paid for shipping. ok??? More shipping tips from your fellow sellers! Read more about Klarna as a Buyer. Depop vs. Vinted: Which Is Better for Buying and Selling Second - MUO Now I dont have the money to refund them. Is there any way I was shipping to Canada and when I printed the label ebay had entered Customer Recieved Item and Wants a Refund Too? Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" I shipped to the address on eBay but it did not have the buyer's apartment number so it was returned. Buyer wants a refund?? : r/Depop - Reddit My post office crossed out all the "return to sender" notices, corrected the address, and resent it . So you have a label printer, and it features wireless printing. . Knowing your shipping cost is critical to pricing your items right and maintaining your profit. Open communication can lead to a swift resolution. When you've received the item - refund the buyer. Through the Depop website. 08-03-2019 We've received a response from our Shipping team regarding Thank you! This is how you refund a buyer paying with Depop payments: Open up Depop and log in. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. How do I go about refunds? Select Selling > Refund Depop fee. Buyer asks for partial refund after 2 weeks. What if a buyer wants a refund after I already spent the money - eBay meaning I cannot print to my label printer. There are two ways to list items on Depop: Using the Depop app. More shipping tips from your fellow sellers! Holiday shipping is now in full swing, check out these helpful shipping tips! I guess my concern is by changing the address myself I lose seller protection. How to Sell on Depop - A Beginner's Guide - shift4shop New episodes weekly! QUESTION. It is not working. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 3. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. They bought it, I printed the label and their updated correct address printed, and I mailed it back today. THRIFT HAUL . They paid,I reshipped with a new label and they got it just fine. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. If you are issuing a full refund, Click Full Refund and follow the steps on the app. I They look at city/zip match. correct. amount you paid for shipping. For a Payment Made With Depop Payments. How do I do that? i was winning bidder on a (2nd time listed) item. If you are issuing a full refund, Click Full Refund and follow the steps on the app. Read our guide on Depop Payments disputes. The next day it was back in MY mailbox. I haven't cancelled a sale in a long time but, can a seller cancel a sale and give a partial refund? Instead I get a letter size What will happen if they open a case. A strong shipping strategy is key for a successful holiday. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. Please search the subreddit before posting to see if the topic has already been discussed. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. . moment, Oh, Ship! shipping. Solved: How do I do a resend on a returned package? - eBay Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . More posts from the Depop community. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Buyer asking me to cancel order : r/Depop - Reddit Make sure you know what you can ship and what you cant to avoid delays and fines. Click on the home icon. Copyright 1995-2023 eBay Inc. All Rights Reserved. If I reprint a label, it will print the same wrong address. The following are not covered by Depop's Buyer Protection: Purchases made without using the BUY button. We've already discussed Vinted's Buyer Protection feature, but there are also other ways through which the app works to keep you safe. How to Cancel Depop Order? Updated Guide 2023 - After SYBIL Click the image above for the latest Announcements from eBay. 8.5x11 pdf. Each user has 180 days to request a refund via Depop. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Can Someone Clarify A Shipping Policy "Domestic Shipping Only" To Avoid Policy Violations, Cant print standard 4x6 shipping labels from the App, Ebay International Shipping Not Functioning, Ebay shipping charge is more than buyer paid AND more than Pirate Ship, Option to Use the Old Packing Slip Format.