However, we are more than pleased to assist you in filing a claim against the shipping carrier. The fees you pay for the try-on dresses will not be refunded. They should be kept out of direct sunlight, which may de-shape the bags. We sincerely hope you could give us a try. If your shipping destination is not available at checkout, please just Contact Us. JJ's House Reviews | Read Customer Service Reviews of jjshouse.com Order overdue by more than 10 days may be canceled for a full refund; or you may keep the product at no cost except shipping cost. Submit a Request - JJsHouse.com Return item(s) are lost or damaged on the way back to us. * Original shipping fee & return shipping fee will not be refunded. We also appreciate your honest feedback about your experience. Watch: MI Captain Rohit Sharma Makes Fan Skip A Heartbeat After For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I ordered a dress, a shawl, underwear and a dress cover. How good is their customer service for returns? I purposely gave measurements half inch smaller on bust and waist and when it arrived, 3 weeks after I ordered, it fit perfectly. Have a nice day.----------------------------------------------------------------------Replied:Dear customer, Thank you for your feedback. Copy of the receipt must be provided to request reimbursement. Return Policy (Full policy, list of returnable and non-returnable items). Excellent experience with this place! By creating an account, you agree to Terms and Conditions and Privacy Notice of JJ's House. If you are returning or exchanging dresses or accessories, please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached. Please keep the receipt with tracking information. 5. Yes, you can change the shipping address Before Shipment. Jjshouse Return Center Phone Number | Contact Information Finder Check JJ's House's website to see if they have updated their free returns & exchanges policy since then. It smushed in the middle of the bust and the pleats are weird. It helps to cover the cost of shipping the dresses to you and back to us. For customers who placed orders using offline bank transfers: Currently, we are unable to refund the money using the way you transfer when placing your order. JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items as long as we are notified within 14 days of delivery to you. For more information regarding Try-On dress returns, please see our At-Home Try-On Program. Sign into My Account and click My Orders in the upper right corner. One should never leave the handbag unattended irrespective of where one is. Does JJ's House require a receipt to make a return? About this app. I ordered custom measurements. You don't need to worry about the return delivery. 2. I will attached more pics of me in the dress. Your satisfaction is of utmost importance to us. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Before the claim is resolved, please keep all products in their original packages. General Return Policies Contact JJsHouse.com Customer Service to initiate the return process within 7 days upon receiving your item(s). Nylon Series The specially treated nylon repels water and is more durable than the other materials since it is light and tough. Orders will be eligible for refunds when it is defective or there is another mistake made by JJsHouse.com. For less than $300 I received a custom dress, a wrap, a lace jacket(wasn't sure which I'd prefer and ended up wearing neither), a veil, tiara, and a hanging bag. My way of saying THANK YOU. All Sample Sale items are final sale. JJsHouse - no returns accepted - ComplaintsBoard.com Jjshouse return center phone number frost24time.com 888.282.6060 For the best service and selection, please order your replacement items online or in the U.S., call 1.888.282.6060, or in Canada, call 1.877.794.5304 for assistance. Silver pieces are given detail by oxidation, over time, they may appear black. 2. We will also deduct the return shipping fee from the refund if you use our return label to send the package back. Colors are subject to the actual dresses you get. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return. JJsHouse.com Returns Reviews | Read genuine reviews on JJsHouse.com returns - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. All Rights Reserved. I shopped on-line and in major department stores and found nothing to beat JJ's! Before your order is shipped, JJsHouse.com.au has to process your order and put all your items through its strict qualitycontrol tests. I am a normal individual whom wishes she was a celebrity lol. Cancel order 72-120 hours after payment: 50% refund + shipping fee. We also appreciate your honest feedback about your experience. Standard-size dresses (except final sale dresses). View the, Yes. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. Personalized items cannot be returned. Please be informed that after placing your order, there is still time to change your mind. For the case of discoloration, one should purchase a leather spray which matches with the color of the handbag. Doesn't look like the picture at all. 2). Yes, JJ's House does offer free returns & exchanges. If so, you can choose custom size to ensure the fit. With DoNotPay, you can request returns with these brandsand more: With DoNotPay by your side, you can rest assured that youll get whats rightfully yours. This handy guide to the JJs House return policy is here to help you grasp the ins and outs of this brands terms and conditions when it comes to returning a product. Box the item(s) up, remember to print the Return Form and put it in the return package. we will investigate the problem right now. Submit a Request - JJsHouse.de Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). 1). To initiate a return request, you must go to your order page first. Items must be received within 30 days from the date of delivery to be eligible for exchanges. The dress was very well constructed. Customers can also place a test order to check the total cost. Paid by PayPal. I bought this from jjshouse, i like it very much:). All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? After you going to your order page, you can follow the instructions below to initiate the return request process yourself: For a better return experience, currently we provide a Self-Return Service for returnable items. NBA Store Returns PolicyWhat Items Are Refundable? If you believe your items were damaged during delivery, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package. For an unpaid order, you can place a new one as you want and put in the correct details. The shipping time depends on shipping methods. JJsHouse - Wedding & Occasion - Apps on Google Play Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Thank you for your patience. Extremely satisfied with my purchase. How the JJs House Return Policy Works, and How To Return an Item With DoNotPays Help. Have a nice day~ Denise Finley 2 reviews US An hour ago Verified Some people cannot afford the leather bags while some hate it because of their hatred against some animals.One should not be worried of this since there are bags made from faux leather, which is a synthetic leather made from plastic. Once your order is shipped, it cannot be cancelled.". To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case?Thank you for your cooperation in advance. The following items (and any others marked as non-returnable on their ordering page) are non-returnable: We do not offer an exchange service for any products at this time. A Complete Guide to the JJ's House Return Policy - DoNotPay Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! Different substances can stain the leather handbag and result in permanent damage. You can also choose to chat now or email us. It then says you have to select a reason. Please keep the receipt of the returned package with you as your proof of return. The return shipping fee will be paid by you directly to the post location. All the return item(s) will go through inspections. Products are damaged by misuse, mishandling, or poor maintenance. - Orders cancelled after 72 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost. JJsHouse.com Reviews F Happiness Grade Company Reviews Questions Returns Process 28.57% - Difficult Visit Website F Returns - Difficult 28.57 % Industry Average " Whatever you do, do NOT buy from this company. We reserve the right not to accept the returns without prior approval from our Customer Service. 4. Theyll look into your request and give you a satisfactory solution. Cloth Material There are many types of materials used to make this type of handbags. Data Request JJsHouse.com Reviews 4.2 Rating . FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES: Ordered 2 dresses and 2 jumpsuits custom made for my 4 bridesmaids. Before ordering a made-to-order dress from JJsHouse.com.au, you are encouraged to get measured correctly by a professional local tailor. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier, which needs to be included in your returned package. Upon arrival of your package, it is suggested that you check the dress to make sure it has been made in accordance withyour order specifications. Before placing an order, you can check the specific processing time on Each Product page. 1.7M views 27K. We also appreciate your honest feedback about your experience. Our AI-driven app needs only a couple of details about your purchased item, and it will draft an airtight return request letter and send it to JJs House! The standard shipping takes 5-8 days. 2. - Orders cancelled within 72 to 120 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price. If there are quality problems about our dress, could you send us detailed pictures? Should you choose this option, please remember to request a receipt from your tailor. Once you've entered your shipping address, you'll be able to see the available shipping methods. 4. If you are not satisfied with your item(s), please request a return in My Ordersor Contact our Customer Serviceto initiate the return process to get the return form within 14 days upon receiving your item(s). Then click "NEXT". And in my dress I felt and looked a million dollars. Does JJ's House offer a money-back guarantee? It's an amazing dress! The rare precious leather bags should be carefully handled as they are rare to find. Please click here to register your new account. JJsHouse prides itself on exceptional customer service, high quality and . To return, please attach pictures showing the issue. Yes, it really is that easy! Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you. Many of our items are made-to-order, so we don't keep these items in stock. Hiroko Masuike/The New York Times. Will my item be exactly the same color as what is shown on your website? Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. CANCELLATION POLICY The sooner you place an order, the sooner we start preparing your item(s).
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