SUBSCRIBE TO THIS CHANNEL! Your email address will not be published. press the OK button to toggle the icon to yellow (on). On your computer, sign in to your Peacock TV account via browser. High of 59 . If youre not a fan of closed captioning, you might be wondering how to remove it. Can't xfinity get in touch with Peacock and explain the problems that customers are complaining about? If youre watching peacock on a TV, you can usually turn off closed captioning by pressing the CC button on your remote control. I cannot seem to find anyplace to select it on Peacock. I don't have a problem with other apps. Captioning is a feature that allows translations for the hearing impaired. Scroll down to the "Settings" section and tap "General." THE #2 BR HAS THE SAME PROBLEM WITH A SATELLITE BOX. Please make sure the navigation bar is selected and scroll to the left to the Text Bubble icon. Closed caption does work on all my stations/networks, Tubi, etc. If you are using a streaming device like Xbox, then you can as well disable the closed captioning. I am having the same problem and that did not work. Once the video is paused, look for a button that says "CC" in the bottom corner of the screen. Even though NONE is highlighted you still need to click on it. Disable the Closed Captioning or Captions options. If you have a cable or satellite television service, you may be able to disable the closed captioning feature through your service provider's website or customer service number. Stupid that X-1 and comcast cannot fix this. If you see the subtitles have not loaded after this time, you can also refresh the page and check it again. Nothing seems to work and I am watching on my TV. If the video you're watching still has subtitles, you can usually find the options to disable them by doing one of the following: Press the Down button. This inability to turn off closed captioning is a Peacock app killer for me. Closed captioning comes on every episode, I turn it off, next episode it turns back on. Thats it the subtitle setting is quite simple, you just need to understand the principle of the interface on Picoq TV, and the next time youll be able to find the subtitle settings quickly. Grrrrr. Id like to check your signal levels and equipment health on my end to make sure we don't miss any steps. 1 Turn the TV box off and leave the TV on. Once you select this option, you can exit the menu, and closed captioning will be turned off. You must log in or register to reply here. 4. Select Exit to close the menu. How to turn off closed caption on Peacock on Firestick? So, it doesnt matter if you have LG, Panasonic, or a Samsung smart TV; the apps interface looks the same. Close the guide and enjoy your subtitles! Video playback options will appear at the bottom of the screen. Closed Captioning (CC) can now be turned on or off using the Voice Remote. CC explains most visually connected sounds rather than just speaking ones. Scroll down to the "Settings" section and tap "General." In the "General" settings, there will be an option to turn off closed captioning. The customer service team is available from 9 am to 1 am EST. Please select "On." How do I remove subtitles from my TV using x finity remote. None of the fixes work. 4. turn it on or off by hitting the OK button. In the "General" settings, there will be an option to turn off closed captioning.If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. Yes, Peacock TV provides subtitles and closed captioning for all programs and movies. Under "Closed Captioning", toggle the feature on or off. I too am having the same issue on the peacock app. If the subtitles dont load, make sure to refresh the browser and check again. When I press down button nothing happens it will not move down? Once you find that, you can simply turn it off. That was singularly unhelpful. Clear, precise directions are needed. @edwardp That is so wonderful to hear! This will bring up a menu of options. This is happening on my main TV and #2 and #3. I see the icon in the lower left hand side and cannot get to it to - Answered by a verified TV Technician . We and our partners use cookies to Store and/or access information on a device. Click on the CC icon located in the bottom right-hand corner of the video player. Peacock App FAQs - Xfinity Support Select the Off option. Please be aware that some channel manages their own content programming, including closed captions on content. With the tip of your finger, pull up the playback options from the bottom of the screen. Power off the comcast box, leaving the tv on. If you hover over that, a menu will pop up that says "Settings." I apologize that the closed captions on Peacock are giving you trouble. 2. Hello, @stoutporter. Neither one are viable. Mar 16, 2021. In closing, subtitles are essential when youre watching a French or South Korean movie, as well as times when you are in a noisy environment. Steady rain in afternoon. I have the same issue as everyone else, very annoying. How to turn off closed caption on Peacock on Apple TV? Now, press OK when itturnsyellow. Press the down then right button to the right edge and press enter on the Cartoon speech icon. 3. How to turn off closed captioning in Peacock app - Xfinity Community Forum Scroll to the left to the text bubble icon to select your preferred language option in subtitles. My husband turns on closed captions so I can sleep and I have to go through all the steps to turn them off when I want to enjoy my shows. I launched Peacock just now and no subtitles appeared, when the default channel (The Choice) came up. Select General and proceed to Accessibility Settings. Select General and proceed to Accessibility Settings. . Theme Scene is an independently owned cable TV and internet tech support resource. The first way is to go into the Settings menu and look for the CC options. You can watch all the great content anywhere using your iPhone if you download the iOS Peacock app from the App Store. 3. Simply turn this option off and the closed captioning will be disabled. @fayjoe1 wrote: How do we turn this eature on? This inability to turn off closed captioning is a Peacock app killer for me. How to Turn Subtitles On or Off on Peacock TV - Alphr Please help! Once a program begins playback, hit theOKbutton on your Xfinity remote to pause it. How to Turn Off Subtitles (Closed Captions) on Fire Stick - Lifewire In addition to the situations mentioned above, the text can be useful if you cannot disturb the silence in the room while watching a video, or, on the contrary, theres a lot of noise around and you cannot hear anything. I have tried pushing on the center button and then using the left arrow. To do this, go to the menu in the top right-hand corner of your screen and click on "Settings." Adjust readability settings as desired. There is a bug in the Peacock app which needs to be brought to Peacock's attention. Roku, Amazon Fire Stick, etc. Now click to disable the captions, customize or enable the subtitle feature. Peacock has closed captions for all channels including Discovery, History and more. Anthony_Infotech. The closed captioning may be a hidden menu at the bottom of the screen. To access Accessibility Settings: Press the B key on your Xfinity remote to reach Accessibility Settings. Navigate to the Subtitles button using your remote and choose whether you want to turn them Off or On. What about turning off Closed Captions on Peacock via PC, Is there an option to manage CC on Peacock via iPhone and Android apps, Is it possible to turn off CC on Peacock via FireStickm Roku and Apple TV, How many devices can stream Peacock at the same time, Why Netflix is still winning the competition among other streaming services, How to clear Continue Watching on Peacock, How to get an NBCUniversal Peacock on Samsung Smart TV, How to fix Prime Video isnt working on Samsung TV. With the tip of your finger, pull up the playback options from the bottom of the screen. :), I am having the same problem. This also helps out those who are not born in America or whose primary language isnt English or who are deaf. How To Display Closed Captions on X1 [ASL] - YouTube There is no foolproof way to get rid of closed caption on peacock, but users can employ a few methods to try to minimize its presence. Select Closed Captioning and press OK to enable it. Select the Settings icon (it looks like a gear). For additional information about the Peacock app on Xfinity X1 & Flex see here: https://www.xfinity.com/support/articles/peacock-app-faqs, If you are experiencing this on non-Comcast equipment (i.e. This is ridiculous!! Unplugging your TV box from the wall plate (not the back of the box), waiting 60 seconds, then reconnecting the power cord, will reset your TV box and force an update to push through. Select a program to play. Its working for now. I hope your Friday and week are going great so far, aside from these apparent issues you were experiencing turning off the subtitles. Steady rain in afternoon.
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